Retailers ‘struggling to balance customer experience with IT security’
Retailers are struggling to balance the challenges of delivering increased footfall, bigger basket sizes, and an enhanced customer experience with their fundamental technology and IT security needs. That’s the conclusion of a survey conducted in May 2019 at RetailEXPO 2019 by Cybera, which revealed that offering a differentiated customer experience (31 percent) and increasing footfall (28 […]
