Semafone warns of stricter checks and invasive auditing for contact centres
Semafone has called on contact centres to pay heed to changes to the Payment Card Industry Security Standards Council (PCI SSC) guidance for protecting telephone-based payment card data. Updated for the first time since 2011, the guidance clarifies a number of points relating to compliance with the Payment Card Industry Data Security Standard (PCI DSS). “Since the guidance […]
